Cookie Policy

The Wallonie Entreprendre website (www.wallonie-entreprendre.be) (the “Website“) is owned and operated by Wallonie Entreprendre SA, whose registered office is located at Avenue Maurice Destenay 13, 4000 Liège, Belgium, and which is registered with the Belgian Crossroads Bank for Enterprises under number BE 0793.630.244 (hereinafter referred to as “WE” or “we“).

WE processes your personal data as the data controller, as it determines the purposes and means of such processing.

WE can be contacted at any time at the following email address: info@wallonie-entreprendre.be. To access our policies, please visit our Website.

1. Scope: To whom does this Cookie Policy apply and what does it cover?

WE is committed to respecting privacy and protecting the personal data it processes. Accordingly, WE undertakes to act in strict compliance with applicable laws, in particular Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (the “GDPR“) and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (the “Privacy Act“).

This policy applies to all individuals whose personal data we process through cookies (the “User” or “you“). Personal data means any information that enables WE to identify you as a natural person.

Through this Cookie Policy (the “Policy“), we wish to inform you about how we process your personal data through cookies as the data controller when you visit this Website, the persons with whom we share this information, your rights, the persons you can contact for further information, and the reasons for such processing.

2. How do we obtain personal data?

We obtain personal data through the use of cookies on our Website.

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded in your browser. These cookies help us ensure that the website functions properly, make it more secure, provide a better user experience, understand how the website performs, and analyse what works and what needs improvement.

3. What types of cookies do we process, for what purposes and on what legal basis?

The following cookies are processed when you visit and use the Website. These cookies are either placed by our Website (directly by us or by our processors acting solely on our instructions) (“first-party cookies”) or placed by external parties acting as data controllers (“third-party cookies”).

The purpose for which each type of cookie is processed and the legal basis on which we rely to justify such processing are set out below. The expiry period of each cookie is also indicated below (see also Section 4).

3.1 Essential cookies

These cookies are essential for the Website to function and cannot be disabled in our systems. They are generally placed in response to actions you take that constitute a request for services, such as setting your privacy preferences, logging in or completing forms.

You can configure your browser to block these cookies or to alert you about them, but some parts of the Website may be affected. These cookies do not store any personally identifiable information.

The processing of these cookies is necessary for the performance of a contract to which you are a party (Article 6(1)(b) of the GDPR). Indeed, a contract exists between you and us under which we undertake to provide you with a properly functioning website and the services you have explicitly requested.

We therefore use these cookies to:

• Enable you to navigate our Website and use its features as intended.
• Remember your preferences so that you do not have to repeat the same actions each time you visit our Website. For example, remembering your cookie preferences and your chosen language.
• Provide you with specific services that you have explicitly requested.
• Manage your consent to, preferences for or refusal of non-essential cookies.

The following cookies are essential cookies:

• pll_language
• epic-cookie-prefs
• _dc_gtm_(property-id)

3.2 Advertising cookies

These cookies may be placed on our Website by our advertising partners. They may be used by these companies to build a profile of your interests and display relevant advertisements to you on other websites.

They do not directly store personal information but are based on the unique identification of your browser and internet device. If you do not allow these cookies, the advertising you receive will be less targeted.

The processing of these cookies is based on your consent (Article 6(1)(a) of the GDPR). You can give your consent to the processing of these cookies through the cookie banner displayed on our Website and withdraw it at any time as described below (in Section 7).

The following are advertising cookies:

• Google Display & Video 360
• LinkedIn Insight
• TheTradeDesk
• Meta Pixel

3.3 Performance cookies

These cookies help us understand how Users interact with the Website. They allow us to determine how many people visit our websites and which sources direct visitors to them.

They help us understand which parts of our websites are popular and how visitors navigate our websites. This enables us to analyse and optimise our websites so that you can find what you are looking for more easily.

All information collected by these cookies is aggregated and therefore anonymous.

The processing of these cookies is based on your consent (Article 6(1)(a) of the GDPR). You can give your consent to the processing of these cookies through the cookie banner displayed on our Website and withdraw it at any time as described below (in Section 7).

The following are performance cookies:

• _ga
• _ga_(container-id)

4. How long do we retain cookies?

Temporary cookies (or “session cookies”) are temporarily stored in your browser. As soon as the User closes their browser, these cookies are automatically deleted.

Permanent cookies (or “persistent cookies”) remain on your computer or mobile device even after the browser has been closed. They make it possible to recognise the User during a subsequent visit to a website or application.

They remain on the User’s device until their expiry date is reached, a new version of the cookie is installed, or the User manually deletes them.

The expiry date of these cookies is indicated in Section 3.

5. To whom may we transfer your personal data?

Your personal data may be processed by our processors, who process such data solely for the purposes strictly necessary to comply with our instructions.

These processors are IT service providers, such as suppliers of cookie management tools.

To ensure optimal protection of Users’ personal data, we have entered into the necessary contractual arrangements with these processors to ensure that they apply the highest privacy protection standards.

In all cases, processors responsible for processing data are required to guarantee the security and confidentiality of personal data. Accordingly, a data processing agreement is signed in accordance with Article 28 of the GDPR.

Furthermore, certain third parties may collect and process personal data through cookies they place on the Website (“third-party cookies”) (see Section 3).

In such cases, these third parties act as independent data controllers. You can find further information about the processing carried out by these third parties in their respective cookie policies.

6. Where is your personal data stored?

In principle, your data is stored only on servers located within the European Economic Area.

Your data may be disclosed to WE’s processors exclusively in connection with services provided on behalf of WE (for example, IT service providers and others) and solely on the basis of our instructions.

These recipients are, in principle, located within the European Union.

If, exceptionally, your data were to be transferred to a country that does not provide an adequate level of protection, we would ensure that appropriate safeguards are in place to govern such a transfer.

A copy of these appropriate safeguards would then be available upon request.

7. What are your rights? How can you exercise them?

You have several rights regarding the personal data we process. In particular, you have the following rights:

• Right to information: You have the right to obtain information about the processing of your personal data. This includes the right to know the purposes of processing, the categories of personal data concerned, the categories of recipients to whom personal data is disclosed, the criteria used to determine the data retention period, and the rights you may exercise regarding your personal data. This right is exercised through this document.
• Right of access: You have the right to access your personal data and receive a copy of it.
• Right to rectification: You have the right to ask us to update or correct your personal data if you believe it is inaccurate or incomplete.
• Right to erasure: You have the right to ask us to erase your personal data or restrict how we use it if you believe that we no longer have (or never had) a legitimate basis for processing it.
• Right to withdraw consent: You have the right to withdraw your consent at any time regarding the processing of your personal data based on that consent. You can do so by using the “Cookie Preferences” tab available at the bottom of every page of our Website.You can also withdraw your consent by adjusting your browser settings. Further information on configuring your browser is available through its “Help” button or via the following links:
  • Google Chrome:https://support.google.com/chrome/answer/95647?hl=fr
  • Internet Explorer:https://support.microsoft.com/fr-be/help/17442/windows-internet-explorer-delete-manage-cookies
  • Mozilla Firefox:https://support.mozilla.org/fr/kb/activer-desactiver-cookies
  • Safari:https://support.apple.com/kb/PH19214?viewlocale=fr_FR&locale=en_US

  If you use another browser, please consult its official support documentation.

• Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transfer it to another party.
• Right to object: You have the right to object to the processing of personal data for which we rely on legitimate interests as the legal basis, unless we have compelling and justified grounds for such processing.
• Right to restriction of processing: You have the right to restrict the processing of your personal data in certain circumstances listed in Article 18 of the GDPR.

For further information about your rights, please visit:

https://www.autoriteprotectiondonnees.be/citoyen/vie-privee/quels-sont-mes-droits-

You can exercise the above rights by sending an email to dpo@wallonie-entreprendre.be or by sending a letter to the attention of our Data Protection Officer (DPO) at the following address:

Wallonie Entreprendre SA
Avenue Maurice Destenay 13
4000 Liège
Belgium

Furthermore, if you believe that WE has not acted in accordance with the legislation governing the processing of personal data, you may lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données, Rue de la Presse 35, 1000 Brussels, Belgium, +32 (0)2 274 48 00, contact@apd-gba.be).

8. How can you contact us?

If you have any questions regarding this Policy, you can contact our DPO:

• By email:dpo@wallonie-entreprendre.be
• By post: Wallonie Entreprendre SA, Avenue Maurice Destenay 13, 4000 Liège, Belgium.

9. Changes to this Policy

We may amend this Policy at any time. To keep you informed of the latest changes to this Policy, we will update the revision date whenever it is amended.

The amended Policy will take effect from that date.

Please check this page regularly to stay informed of any changes and/or additions.

If you use another web browser, please consult your browser’s official support documentation.